It’s awful to open the door to your home, expecting comfort and calm, only to be met with a water disaster. The task at hand seems overwhelming and mentally and physically exhausting. You need a professional water damage restoration company on the scene as quickly as possible.

Water damage is all-encompassing. It’s not as simple as it sounds. Water will seek out the shortest route and can get under walls and into electrical wiring. Water damage restoration professionals can quickly and efficiently restore your home or office to its original condition.

Although most water damage restoration companies offer a 24-hour emergency response, there are some things you can do before they arrive.

Call a Professional Water Damage Restoration Company. The first and most important thing you can do is contact a professional water damage restoration company. They will assess the damage quickly and then outline a strategy to restore your home to its pre-loss condition as quickly as possible.

Get in touch with the Power Company. Water and electricity can’t be mixed. In certain situations, it is too dangerous for anyone to enter the premises if it has not been evaluated and declared safe by the power company first. For example, if you come home to find a power outage on top of a flooded home, do not enter your home until you’ve contacted your power company first.

Contact Your Insurance Company. Most water damage restoration is covered under homeowners or business insurance policies. Reach out to your insurance company to begin your claims process immediately. Water Removal Extraction

Explain that you have contacted water damage restoration professionals and ask if there are specifics unique to your insurance policy you should be aware of ahead of any work being done. Ask the insurance company what type of documentation they prefer for claims.

Document. Document. Document. If it is safe to do so, begin taking photos of the water damage in your home. In a situation like this, there is no such thing as too many pictures. You should make a list of all damaged items, including furniture and soft goods. Also, consider any items that are not covered by insurance, such as art or heirloom furniture.

This is where the water damage restoration company can help. They will provide you with detailed assessments of damage, a proposal for restoration, daily notes, photos of restoration and any other documentation that might be helpful in your claim process.

Take What You Can. When deciding what furniture you can and cannot remove, use common sense. Don’t hurt yourself by trying to move heavy furniture that has already been damaged. The professionals can handle those pieces. If you find that the couch cushions or wooden dining chairs can be moved to a dry and warm area to dry, don’t hesitate to do so.

In this time of crisis, you want someone with decades of experience, expertise, and professionalism. California Steam Clean, a family-owned and operated water damage restoration company in Santa Rosa, has decades of experience and treats your family like you are one of their own.

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